Last Updated: 2024-08-29
At Scoop Rangers, accessible via https://scooprangers.ca, we prioritize the privacy of our visitors and customers. This Privacy Policy explains what information we collect, how we use it, and the steps we take to protect it. By using our website, you agree to the practices outlined in this policy.
What’s New? We’ve recently updated our Privacy Policy to serve you better. Here are some of the key changes:
- Improved Transparency: We’ve clarified how we collect and use your personal information.
- Enhanced Security Measures: Additional details on how we protect your data have been included.
- Updated Contact Information: We’ve added more ways for you to reach us with any concerns or questions.
Information We Collect
To provide you with our services, we may collect the following types of information:
Personal Information:
- Name
- Address (Mailing and Physical)
- Email Address
- Phone Number
- Home Details (such as gate locations, areas to be cleaned, garbage bin location)
- Pet Details (such as names, birthdays)
Payment Information:
- Billing Details
- Credit Card Information
Demographic Information:
- Age
- Gender
- Household Income
- Location
How We Use Your Information
We use the information we collect to:
- Provide and improve our services.
- Process transactions and deliver the services you’ve requested.
- Communicate with you about our services, including updates, promotions, and offers.
- Customize your experience on our website based on your preferences.
Sharing Your Information
We respect your privacy and do not sell, rent, or lease your personal information to third parties. We may share your information with trusted partners who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.
Occasionally, we may contact you on behalf of external business partners about a service that may interest you. In such cases, your personal information will only be shared with your consent.
Security of Your Information
We take your privacy seriously and employ industry-standard security measures, including encryption (SSL Protocol), to protect your personal information during transmission and storage. However, please note that no method of transmission over the Internet is entirely secure.
Cookies and Tracking
We use cookies to enhance your experience on our website. Cookies help us remember your preferences and customize our content accordingly. You can control cookie settings through your browser, though disabling cookies may limit your ability to use certain features of our website.
We also track user behavior on our site to better understand which services are most popular and to tailor our content and advertising accordingly.
SMS/Text and Email Communications
We may contact you via SMS (text messages) and email to provide updates, notifications, promotional offers, alerts, confirmations, surveys, and other relevant information about our services. Here’s how we handle these communications:
SMS/Text Communications:
- By providing your phone number, you agree to receive text messages from Scoop Rangers, including for marketing purposes.
- Messaging frequency varies depending on your interaction with our services.
- Message and data rates may apply according to your mobile service provider.
- You can opt out of SMS communications at any time by replying “STOP” to any text message. To get more information, reply “HELP.”
- We may receive a notification when you open an SMS message from us or click on a link within the message. This helps us understand and improve our communication with you.
Email Communications:
- By providing your email address, you agree to receive emails from Scoop Rangers, including newsletters, promotional offers, and service-related notifications.
- We may track whether you open emails from us or click on any links within those emails. This data helps us optimize our email content and delivery.
- You can opt out of email communications at any time by clicking the “Unsubscribe” link in any of our emails or by contacting us directly.
Opting Out
You have the right to opt out of receiving communications from us at any time.
- SMS/Text Opt-Out: To unsubscribe from SMS messages, reply “STOP” to any message you receive from us.
- Email Opt-Out: To unsubscribe from our emails, click the “Unsubscribe” link found at the bottom of any of our emails or contact us directly at services@scooprangers.ca.
You may also opt out of sharing your personal information with third parties by contacting us directly.
Children’s Privacy
Scoop Rangers does not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it immediately.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of significant changes by posting the updated policy on our website and updating the date at the top of this document.
Contact Us
If you have any questions about this Privacy Policy, you can contact us:
- By email: services@scooprangers.ca
- By visiting this page on our website: https://scooprangers.ca/contact-us/
- By phone: +1 (647) 493-5054
- By mail: 201-1065 Canadian Place, Mississauga, ON L4W 0C2, Canada
